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Frequently Asked Questions

                     

FREQUENTLY ASKED QUESTIONS

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WHAT IS THE DIGITAL SHOW?
The show comprises numerous concurrent seminars, conferences and events including:

DIMA Emerging Technology 24 May 2012
PMA Conference 24 – 26 May 2012
The Digital Show 25 – 27 May 2012
AIPP Creative Imaging Conference
APPA Australian Professional Photography Awards: Judging on the show floor 25 – 27 May 2012

WHEN IS THE EXHIBITION OPEN?
The Digital Show is open 25 - 27 May 2012 from 10:00 am to 5:00 pm. for business visitors and all students. Keen amateurs, enthusiasts and the general public are welcome on Saturday 26 and Sunday 27 May from 10:00 am to 5:00 pm

WHERE IS IT BEING HELD?
The Digital Show is being held at the Melbourne Convention & Exhibition Centre, Convention Centre Place, South Wharf, Melbourne, Vic

IS THERE AN ENTRY FEE?
All visitors to the exhibition who PRE‐REGISTER online at http://www.thedigitalshow.com.au will receive free entry. Otherwise, there will be a $20 entry fee charged at the door.

WHAT SEMINARS ARE BEING HELD IN CONJUNCTION WITH THE SHOW?
A comprehensive program of all conference and seminar sessions is shown on the website at http://www.thedigitalshow.com.au under the Visitors/Talks & Conferences tab.

IS THERE A CHARGE TO ATTEND THE CONFERENCE & SEMINARS?
Each conference or seminar session may attract a fee. Some are free but require booking. Please check the full details of the programs available at http://www.thedigitalshow.com.au under the program tab.

CAN I BRING MY CAMERA/EQUIPMENT INTO THE SHOW?
Yes, you may bring your personal equipment into the exhibition but you must label it with your name and address prior to attending the show. It is recommended that you use a non‐removable label or fixed luggage tag to identify your equipment. It is also preferable to have your details on the inside of any camera case. If your equipment is very new, please ensure that you bring your receipt showing proof of purchase. Please be aware, that to protect exhibitor stocks, our security guards are empowered to stop and inspect any equipment leaving the exhibition hall. We ask that you understand the reasons for this and comply with any requests from Security.

BUSINESS VISITORS
All persons involved in the sale of imaging equipment or offering photo printing services, professional photographers, student photographers and business users of photography are classified as BUSINESS. Business users include graphic artists, printers, copy centres, advertising/marketing, media and government employees. BUSINESS visitors may attend the show on all three days ­- Friday 25 May 10:00 am – 5:00 pm and Saturday 26 and Sunday 27 May from 10.00am to 5:00 pm If you have pre‐registered online at http://www.thedigitalshow.com.au, you will have received a barcoded confirmation. Please bring that to the show and have your badge printed at any of the e‐stations available. It is a condition of entry that you wear your badge where it can be easily viewed at all times whilst on the show floor. If the barcode does not print out correctly, please bring the confirmation with you the ten‐digit number shown on the confirmation can be entered to immediately print out your badge.

STUDENTS
Students attending a school, college or university. Friday 25 May 2012 is classified as Students Day with Creative Career Talks being held in the specially built IDEA Australia Digital Show Theatre inside the exhibition. STUDENTS may also attend the show on all three days ­- Friday 25 May 10:00 am – 5:00 pm and Saturday 26 and Sunday 27 May from 10.00am to 5:00 pm If you have pre‐registered online at http://www.thedigitalshow.com.au you will have received a barcoded confirmation. Please bring that to the show and have your badge printed at any of the e‐stations available. It is a condition of entry that you wear your badge where it can be easily viewed at all times whilst on the show floor. If the barcode does not print out correctly, please bring the confirmation with you, the ten‐digit number shown on the confirmation can be entered to immediately print out your badge.

KEEN AMATEURS and the GENERAL PUBLIC
The exhibition is open to keen amateurs and the general public on Saturday 26 and Sunday 27 May from 10:00 am to 5:00 pm. If you have pre‐registered on line at http://www.thedigitalshow.com.au, you will receive a confirmation email - please bring that with you to the show. 

ARE CHILDREN PERMITTED TO ATTEND?
Yes, whilst the show is primarily a business show, children are admitted to the exhibition providing they are accompanied by a parent or responsible adult and must remain with that adult throughout their time in the show. You will appreciate that the exhibits contain some costly products and therefore we ask that children must not be allowed to roam freely through the exhibits, nor should they be permitted to touch any products.

DO CHILDREN NEED TO BE REGISTERED?
Children under the age of 13 years need not be registered but they must remain in the company of an adult at all times.

CAN I TAKE A STROLLER INTO THE SHOW?
Yes, it is possible to take a small child in a stroller or carrier into the show. However, we do ask that you maintain a high level of awareness at all times as the aisles are only 3 metres wide and there will be many visitors all trying to view the exhibits. Please be aware, that to protect exhibitor stocks, our security guards are empowered to stop and inspect any strollers leaving the exhibition hall. We ask that you understand the reasons for this and comply with any requests from Security.

LOST CHILDREN AT THE SHOW
Please be advised that whilst children are permitted to attend the show, they remain the responsibility of the parent or accompanying adult. Please ensure that you keep a close eye on children to ensure they do not get lost. We regret there can be no "Lost Children" announcements made during show hours.

DOES MY WIFE/PARTNER NEED TO REGISTER?
All persons over the age of 13 years must be registered to enter the exhibition floor. All badges must be worn in a clearly visible position.

LOST PROPERTY
Lost property should be reported to the venue security guards. Likewise, should you find any lost property please deliver to the security guards located within the show hall or at the entrance/exit doors.

DISABLED ACCESS
Parking is available for people with disabilities in the Melbourne Exhibition Centre car park. Disabled parking locations are near entry doors 1, 6 and 10, which have lift access to the concourse and exhibition area on Level 1. To access Level 2 or Level 5, a separate elevator is located behind the customer service desk.

Easy access to a taxi rank and the street is via a ramp outside the main Clarendon Street entrance.

Disabled toilets are situated behind the customer service desk, and also on Level 2 next to the organiser's suites. Inside the exhibition area, toilets are located on either side of the kiosks.

A telephone providing ease of use for visitors in wheelchairs is located with our other public telephones on the concourse. A TTV telephone suitable for hearing-impaired people can be found adjacent to the ATMs on the concourse.

AUTOMATIC TELLER MACHINES (ATM)'s
ATM's can be found on the concourse.

TRANSPORT
The superb central location of the Melbourne Convention and Exhibition Centre means it is easily accessed by the city's roadways, freeways, public transport and on foot. The City Link automated tollway connects the MCEC to the airport in just 20 minutes. The Centre is also serviced by six parking areas suitable for public, exhibitor and bus parking with additional parking available within walking distance of the centre.

Trams

  • Route 96 - St Kilda to East Brunswick
  • Route 109 - Port Melbourne to Box Hill
  • Route 112 - West Preston to St Kilda

Trains
Southern Cross and Flinders Street stations are both a short stroll from the Melbourne Convention and Exhibition Centre. These stations are major hubs for suburban, regional and interstate rail services. Directions and ticketing information is available from Centre staff.

For tram and train timetables see www.metlinkmelbourne.com.au

Taxis
Taxi ranks are right on the doorstep:

  • Melbourne Exhibition Centre
  • Melbourne Convention Centre
  • Crown Entertainment Complex
  • Southern Cross station

Airport Transfers
Skybus Super Shuttle is the official transit link between Melbourne Airport and the central business district. It departs every 15 minutes from Southern Cross station, a five-minute walk from the Centre. Purchase tickets and view the timetable at the Skybus website.

CAR PARKING
There are three car parks available for visitors to the Melbourne Convention and Exhibition Centre. Rates subject to change – check at http://www.mcec.com.au

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